App and Technical Support

HOME
ABOUT
THE APP
PRICING
REGISTRATION
SUPPORT

Support

Support Enquiry Form

If you require any technical or other app assistance, please complete the following form which will be submitted to the MYSHOOTS® Support Team.

Please provide us with as much information as you can in order for our Support Team to deal with your query as quickly and as effectively as possible.

* Indicates required field

Name: *

First

Last

Contact Email: *

Contact Telephone: *

Providing a contact telephone number may help to speed up the response to your support query. Please remember to include your country code.

Which of the following best describes your query? (You can select more than one) *

I have a technical issue I need help using the app I have an accounts or billing enquiry I have multiple issues I wish to make a complaint Something else

Providing us with this information will help our Support Team direct your query to the right person who can assist you.

Are you a registered MYSHOOTS® user? *

Yes No My query concerns registering as a user

A registered MYSHOOTS® user is someone who has successfully set up an account and is able to log in to the app and access all of the available features.

If you are already a MYSHOOTS® user, please enter your login email (if different to the contact email you have provided) *

I am not yet a registered user My login email is the same as my contact email My login email is DIFFERENT to my contact email (please enter below)

Login email (if different to contact email): *

Which country are you based in? *

Providing us with your location may help our Support Team with your query as it will enable us to understand which country's Apple App Store or Google Play Store you downloaded our app from.

Which type of phone do you use? *

Apple iPhone Android phone Other

Providing us with your phone type may help our Support Team answer your query.

Please provide your phone details.

Phone Make: *

Providing us with your phone make may help our Support Team answer your query.

Phone Model: *

Providing us with your phone model may help our Support Team answer your query.

Phone Year of Manufacture (if known): *

Providing us with your phone age may help our Support Team answer your query.

Is your phone updated to the latest version of its operating system? *

Yes No I don't know